Our Mission is to be an integral part of the Victoria soccer community

Based in Victoria BC, Soccer World has been a part of the soccer community for over 30 years. With the largest selection of soccer and rugby boots in Victoria, we are the place for anything and everything you need to play, coach, referee and enjoy the wonderful game of soccer.

With an knowledgeable staff, we aim to provide great service and enthusiasm to help you get exactly what you need, whether you are just beginning or a world cup hopeful.

Your Community

As the only Soccer Store in Victoria, we are committed to supporting our community and the generations that are coming up on and off the field.

 

 

“The team at Soccer World have always been great for all of our soccer needs.” – Brad Worsfold

RETURNS POLICY

We understand that occasionally you may have to return something to us for a variety of reasons. We gladly accept returns on most items purchased.

Note that ALL sales are FINAL for “On Sale” items, gift certificates and items customized with a name, number, icon, or badge. Within 30 days from the date of purchase we will gladly exchange or refund (card refund only) provided the following criteria are met;

  • Still in original, brand-new condition, showing no sign of customization, wear, or use of any kind.
  • Items have not been worn outside (especially shoes).
  • The original tag, plastic wrap, box, etc. that arrived with the order must be present.
  • Proof a purchase, whether that is the original receipt of bank statement showing the purchase.

 

DEFECTIVE PRODUCT POLICY

Due to the intense nature of the game, all items – especially footwear and gloves – will experience normal wear and tear such as: colour loss, material wear, loose threads, small gaps between the outsole and the upper, etc.

Normal wear and tear will begin to show even within the first few uses. This is both normal and expected. These occurrences are common and not indicative of an item’s defectiveness (poor workmanship or materials). Artificial turf fields and B.C.s wet climate increase the likelihood of these wear and tear signs.

Very few items are truly defective. Defective products are products that can no longer be played in due to their broken nature. An item’s price does not indicate longevity, merely the quality of the materials and technology used in its construction. High priced products are not designed to last longer. They are designed as a high performance, game day only product.  And soft leather cleats are NOT recommended for turf fields.

Most products sold at Soccerworld come with a manufacturer’s warranty. Customer’s seeking information about a product’s manufacturer’s warranty should directly contact the manufacturer.

 

WHAT IS NOT CONSIDERED A “MANUFACTURER’S DEFECT”

Footwear

  • Colour loss
  • Loose threads
  • Small gaps between the outsole and the upper
  • Scratches
  • Cracked leather on a shoe
  • Holes/cuts in the shoe that is not part of the seam
  • Burns on the shoe caused by friction
  • Shoes being used on the wrong playing surface. (ie. Hard ground HG shoes used on Turf fields)
  • Stripped Cleats
  • Ripped Laces

Goalkeeper Gloves

  • Colour loss
  • Worn out palms even after one use
  • Scratches
  • Rips or tears on the Glove that are not part of the seam
  • Burns on the glove caused by friction
  • Broken finger protection

Soccer Balls

  • Colour loss
  • Loose threads
  • Scratches
  • Cracks on the balls
  • Burns on the ball caused by friction
  • Minimal air lost in high-end soccer balls. All high-end soccer balls will occasionally release air

Clothing Apparel

  • Any Discolouring
  • Shrinkage
  • Pull in the fabric of the material
  • Burns on the fabric caused by friction
  • Rips or tears on the fabric